Flight delays and cancellations are quite inevitable. If you fly frequently, you should know about these delays and cancellations. Therefore, it is important to be prepared in advance if such things happen to you. However, if you are flying with Southwest Airlines, you should not worry because the airline has a simple policy to help flyers.
The excellent airline provides flight delay compensation as per the eligibility criteria. However, the compensation will be provided only in certain situations. Let’s proceed further and avail more information about the flight delay compensation policy of the airline.
What is Southwest Airlines’ flight delay compensation policy?
If your flight is delayed, and you are looking to claim Southwest flight delay compensation, then here are some of the points that you should know.
1-hour delay compensation
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If your Southwest flight is delayed for an hour, the airline will rebook you on another flight.
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However, Southwest will not give any compensation for a delay of 60 minutes.
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But you can get LUV vouchers as delay compensation, which can be used for future bookings.
2-hour delay compensation
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Southwest Airlines will not give any compensation for the 2-hour delay as well.
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The airline will try to rebook you on the next available flight.
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If it is unable to rebook you, you will be put on the “Priority Standby” list.
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Redeemable LUV vouchers will also be given to eligible flyers.
3-hour delay compensation
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For a delay of more than 3 hours, passengers are eligible for compensation.
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However, they have to connect with the airline executives to claim the compensation.
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Moreover, you can also use the rebooking option to book a new flight to your destination.
Important points to know
In addition to the flight delay compensation policy, there are certain points that you should know.
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If your flight is delayed, you must ask for the reason. You can only claim the compensation if the flight is delayed for more than 3 hours. Moreover, the flight must be delayed because of the airline’s fault to claim your compensation.
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Get in touch with the agents of the airline immediately to claim your compensation.
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For other flight delays, you will get redeemable LUV vouchers.
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You can claim your compensation on the call, at the airport, or via email.
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If Southwest cancels your flight, you are eligible for a full refund.
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Even if you have booked your tickets through Southwest Airlines senior citizen discounts, you are eligible for compensation.
Remember all these points, and claim compensation easily if you are eligible.
